By accessing or using our website, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
1. Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device.
a. Personal Information You Provide to Us We collect personal information that you voluntarily provide to us when you fill out forms on our website (such as the "Contact" or "Get a Quote" forms). This information may include:
Identity Data: Full name.
Contact Data: Email address, phone number.
Business Data: Company name, project details, and business needs.
Communication Data: The content of the messages you send to us.
b. Information Collected Automatically When you visit our website, we may automatically collect certain information about your device and usage patterns via cookies and similar technologies. This includes:
IP address, browser type, and operating system.
Pages viewed, time spent on pages, and referring URLs.
Device information.
2. How We Use Your Information
We use the information we collect for the following business purposes:
To Provide Services: To deliver the software solutions, API integrations (e.g., Trendyol, Shopify), and consulting services you have requested.
To Communicate: To respond to your inquiries, support requests, and provide information about our products like FaturaHub and Elements ERP.
To Improve Our Website: To analyze usage trends and improve the user experience and functionality of our website.
Marketing: To send you updates, newsletters, or promotional materials (only if you have opted in).
Compliance: To comply with legal obligations and protect our legal rights.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:
Service Providers: With trusted third-party vendors (e.g., hosting providers, analytics services) who assist us in operating our website and conducting our business.
Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies are small text files stored on your device. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. International Data Transfers
Shamssoftware is headquartered in Turkey. If you are accessing our website from outside Turkey, please be aware that your information may be transferred to, stored, and processed in Turkey where our servers are located. By using our services, you consent to this transfer.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data.
To exercise these rights, please contact us using the information below.
8. Third-Party Links
Our website may contain links to other websites (e.g., our partners like Trendyol, İyzico, PayTR). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of each website you visit.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
SHAMS Information Technologies Inc.
Address: Ostim Prestij Blokları 100.Yıl Bulvarı, No:55B/16 Ostim, Yenimahalle/Ankara, Turkey
Email: hello@shamssoftware.com
Phone: 0850 304 77 02
